UPDATES: We have contacted the manufacturer, Tan Soon Mui, for clarification regarding the allegation that their chin chow (grass jelly) product is made of plastic. It has been clarified that this claim is false, and we understand that the manufacturer has made a police report over the post. Checks on existing batches do not reveal any abnormalities and samples have been sent for further lab tests as well. The manufacturer has advised that freezing and thawing of the product may affect the texture and consistency of the product.
Nonetheless, we had appealed for the creator of the video to contact us to aid in our investigations and to attain an actual sample of the product in question. We have yet to establish a connection with this customer. We advise the public not to circulate unfounded or unverified information which may cause unnecessary public alarm, and the manufacturer is currently working with the authorities on the matter.
We’d like to take the opportunity to also remind the public to be mindful of information spread on social media and messaging platforms, and encourage all to verify information directly with the source when in doubt. For clarifications, consumers may contact us directly at our Customer Relations Hotline at 6552 2722, through email at [email protected] or post a comment on our Facebook Page at www.facebook.com/thatsmyfairprice/. Thank you! (more…)
Food waste is an important issue and for the past two years, we managed to save 920 tonnes of food from going to waste through our FairPrice Food Waste Framework.
We can, of course do better, and we’d like to hear from you. Share with us in the comments on how you think we can reduce food waste further!
More information on the FairPrice Food Waste Framework can be found at po.st/bfop (more…)
Be Scam-Smart! Many scams involving false surveys awarding FairPrice vouchers have been spotted. These are neither created nor endorsed by us. We take the matter very seriously and have lodged police reports. Very often, we’ve been informed that these scam sites are based in foreign countries, and are beyond our local jurisdiction.
For the record, we've compiled a list of the existing scams here: https://business.facebook.com/notes/ntuc-fairprice/be-scam-smart/10155160404244618/
What we can all do is to be Scam-Smart with these 4 steps! Tap in to see how you can prevent your friends and loved ones from falling into the trap 🔍 (more…)
Low sodium, reduced sugar, whole grain, organic and low GI–there're plenty of healthy options and fun awaiting at FairPrice Xtra’s Health & Wellness Fair from now till 26 April.
Spin & win with every $30 spent in one receipt*. Shoppers who swing by our stores between 12-4pm on weekends will receive a free apple each 🍎 See you there!
*T&Cs apply. Check in store for more details. (more…)
Taste Australia's fresh native produce such as milk, cheese and wine right here at FairPrice from now till 5 Apr 🇦🇺 To make the deal sweeter, stand to win S$3,000 worth of FairPrice gift vouchers* with any participating products purchased, once you register your name into our e-Lucky Draw Portal at fairprice.com.sg/luckydraw 😊
*T&Cs apply. Please see in-store poster or approach our friendly staff for more details. (more…)
We're working towards less plastic waste by encouraging more shoppers to bring their own bags when visiting our stores!
We saved 10.9 million plastic bags with our Bring Your Own Bag initiative last year, and we extend the invite to you to make the planet better for all too.
To find out more about how we're going green for a better planet, head on to http://po.st/bfop (more…)
PSA ⚠: Dear shoppers, there is another voucher scam offering $300 FairPrice gift vouchers by spending $100 at FairPrice stores. Please be warned that this was not created nor endorsed by us, and we advise all shoppers to ignore and avoid sharing this illegitimate claim.
Please contact our customer hotline at 6552 2722 during office hours or drop us a PM to verify online promotions.
Thank you! (more…)
Our stores will be a little dimmer than usual today💡 That’s because we’re switching off non-essential lights for Earth Hour starting from 8:30pm onwards!
Join us in this energy-saving gesture for our planet during Earth Hour and beyond. Check out heretomakelivesbetter.com.sg for our other green initiatives. (more…)
A mother of 3, Ms Junainah Zainol enjoys working at FairPrice as it gives her the ability to spend time with her children. The customer-centric staff observed that while her regulars used to come with newspaper cuttings to buy products on promo, they now simply show her their mobile phones. Receptive to changes, Junaidah has since gotten on Facebook to catch up with the times!
Wanna share your thanks for Junaidah? Send it right to us below 👇🏼
FairPrice | Clementi B (more…)
We’re moving to electronic lucky draws! Save time spent on filling up multiple lucky draw stubs. With the FairPrice Lucky Draw Portal, you’d be eligible to participate in all our future lucky draws automatically and view your lucky draw chances at a glance!
Simply complete a one-time registration on www.fairprice.com.sg/luckydraw. (more…)